Return/Refund policy ZentigoIndia 

Important: Unboxing Video Policy

To ensure a smooth shopping experience and protect your purchase, please record a clear unboxing video and take photos of the product as soon as it arrives.

Why is this necessary?

• Instant Proof: In the rare event that you receive a defective or damaged item, this video serves as your primary proof.

• Easy Claims: It allows us to process your refund or replacement immediately without any disputes.

• Loss Protection: This documentation ensures you are fully covered for any transit-related issues.

No video, no claim. Please help us help you by capturing your delivery!

Short Version (Best for Checkout Screens)

📸 Record to Reflect!

Please film a complete unboxing video and take photos of your order upon arrival. This acts as your official proof if the product is defective, making it easy to claim a fast refund or replacement. Protect your purchase!